Privacy Policy

Introduction

Full Out Global L.L.C-FZ ("Full Out Global", "we", "us" or "our") collects, uses and discloses your personal information when you visit our website fulloutglobal.com, use our services, or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a client, a website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "last updated" date above, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses described, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms, and protect or defend the Services, our rights, and the rights of our users or others.

Information we collect directly from you

Information that you directly submit to us through our Services may include:

• Basic contact details — such as your name, email address, phone number and company name.
• Enquiry and project information — such as the message, brief or business details you provide when requesting a proposal or audit.
• Marketing preferences — such as your subscription to our newsletter and your communication choices.
• Support information — such as the information you choose to include when you contact us.

Some features of the Services may require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using those features.

Information we collect through cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use the Website, your device and browser, your network connection, your IP address, and other information regarding your interaction with the Services. For more detail, see our Cookie Policy.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, and advertising and analytics platforms (such as Google and Meta) when you interact with our content or ads. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, or for their policies or practices.

How we use your personal information

• Providing services. To respond to your enquiries, prepare proposals, deliver the services you request, and manage our relationship with you.
• Marketing and advertising. To send marketing and promotional communications by email or other channels (where you have opted in), and to measure and tailor our advertising on our Website and other platforms.
• Security and fraud prevention. To detect, investigate and act on possible fraudulent, illegal or malicious activity.
• Communicating with you. To provide support, send service-related notices, and improve our Services — in our legitimate interest in being responsive and maintaining our business relationship.

How we disclose personal information

We do not sell your personal information. In certain circumstances we may disclose it to third parties for legitimate purposes, including:

• vendors and service providers who perform services on our behalf (such as hosting, IT, analytics, email and advertising platforms);
• business and marketing partners, who will use your information in accordance with their own privacy notices;
• parties you direct or consent to us sharing with;
• our affiliates or corporate group, in our legitimate interest in running our business;
• authorities or other parties where required to comply with legal obligations, enforce our terms, or protect our rights and those of others, including in connection with a business transaction such as a merger.

Third-party websites and links

The Website may contain links to websites or platforms operated by third parties. If you follow links to sites we do not control, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites, or the accuracy of information found on them.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and retention

We use reasonable technical and organisational measures designed to protect your personal information. However, no security measures are perfect or impenetrable, and information sent to us may not be secure in transit; we recommend you do not use unsecure channels to share sensitive information. How long we retain your information depends on factors such as whether we need it to provide the Services, comply with legal obligations, or resolve disputes.

Your rights and choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances:

• Access / know — request access to the personal information we hold about you.
• Delete — request that we delete personal information we hold about you.
• Correct — request that we correct inaccurate information.
• Portability — request a copy of your information, or that we transfer it to a third party, in certain cases.
• Opt out of marketing communications at any time using the unsubscribe link in our emails.
• Restrict or object to our processing, and withdraw consent where we rely on it.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live you may have the right to lodge a complaint with your local data protection authority.

International users

As we operate internationally, we may transfer, store and process your personal information outside the country in which you live. Where we transfer personal information across borders, we take steps to ensure it is treated securely and in accordance with this Privacy Policy and applicable law, relying on recognised transfer mechanisms where required.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please email us at hello@fulloutglobal.com, or write to us at Full Out Global L.L.C-FZ, Shared Desk, 6th Floor, Meydan Grandstand, Meydan Road, Dubai, United Arab Emirates.